How to access the Service Desk portal for the first time ?

Step 1: Reset your password

• Visit the Service Desk Portal at: https://servicedesk.systancia.com.
• Click on the "Forgot Password" link (near the login fields).

• This will redirect you to the password reset page.

Step 2: Enter your email address

• On the password reset page, enter the email address associated with your account :

Step 3: Check your email & reset password
You will receive an email with a password reset link, check Spam/Junk if you don’t see it.
Click the link to set a new password for your account :

If no email arrives or your email isn’t registered in our system, please fill out the following form: https://servicedesk.systancia.com/marketplace/formcreator/front/formdisplay.php?id=1.